Oops, It’s IT’s Fault…
Well this time it maybe.. The Times Online reports that Britain’s biggest mortgage lender has accidentally made triple withdrawls on their customer’s bank accounts due to a technical error:
Thousands of homeowners have empty bank accounts after HBOS, Britain’s biggest mortgage lender, repeatedly withdrew home loan repayments from their current accounts. About 7,000 Bank of Scotland mortgage customers have had up to three mortgage payments taken from their current accounts on consecutive days this week.
Well.. uhm, isn’t this embarrassing. We have no way of knowing what kind of technology is driving this system, but wouldn’t it be quite interesting to find out? Well if you work in IT for finance and ever feel like your efforts are somehow disconnected from daily life, let this be a reminder to you that real people out there, real unsuspecting average people, are counting on you to do the best you can. No really, I’m being serious:
Judith Lomax, 48, an opera singer who has a mortgage with Bank of Scotland, said: “I have so far paid my mortgage three times this week. I was told that the payment may be withdrawn again today and tomorrow.
See what I mean?
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